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Contact Pizza Pizza Customer Service

How to Reach a Person at Pizza Pizza

Verified Contact Information

Toll-Free Number:

  • 1-800-265-9762
Call Now
Send Message

Customer Service:

  • +1 416 967 1111

Headquarters:

  • +1 416 967 1010

Investors/ Franchising:

franchising@pizzapizza.ca

Legal:

privacy@pizzapizza.ca
Privacy Inquiries

Sales/ Reservations:

pd@pizzapizza.ca
feedback@pizzapizza.ca

Pizza Pizza Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Pizza Pizza Phone Number
+1 416 967 1010
Average Calls duration
1 minute
Most Popular Pizza Pizza Email Address
feedback@pizzapizza.ca
Issue Resolution Rate
Low (3% reported full resolution)
Contact Method Distribution
63% phone, 37% email
Common Reasons for Contact
Product/ service, staff, shipping and delivery
View full overview

How to Contact Pizza Pizza?

Most Popular Number:

(800) 265-9762
Total calls: 76 Issue resolved: 1 Last call: May 31, 2026

The Pizza Pizza phone number is (800) 265-9762. If you are calling from Canada, please dial +1 (416) 967-1010. Customers can contact the company by phone to obtain details about group ordering, gift cards and coupons, receive updates on the menu, learn more about the school lunch program, and more.

The Pizza Pizza email address for reviews and complaints is feedback@pizzapizza.ca. As an option, it’s possible to submit consumer inquiries via the Pizza Pizza website. The company’s legal department can be reached at privacy@pizzapizza.ca. Legal professionals who need to get in touch with the company regarding privacy and other legal issues should send their emails to this address.

The Pizza Pizza headquarters is located in Toronto. The Pizza Pizza address for the main office is 500 Kipling Avenue, Toronto, Ontario M8Z 5E5, Canada. Today, the company owns more than 750 locations across Canada, and if you seek information about the nearest franchise, please visit the Pizza Pizza website.

The Pizza Pizza hours of operation vary by location. For example, the branch in Leeds is open Monday through Saturday from 4.30 p.m. to 10.45 p.m. and from 4.30 p.m. to 11 p.m. On Sunday. The franchise in Hexham is open from 5 p.m. to 12 a.m. To get information about the opening hours in a specific location, please visit the Pizza Pizza website.

Customers who want to contact the company online can send an email or submit a message via the website. The contact form can be found on the “Contact Us” page. To get there, you need to press the button at the bottom of the page. There are only four fields that should be filled out, and they include your name, email address, phone number, and the text of the message.

PissedConsumer Club

Contact Information

Pizza Pizza Website:

Pizza Pizza Help Center:

Corporate Office Address:

Pizza Pizza Limited
500 Kipling Avenue
Toronto, Ontario M8Z 5E5
Canada

Summary of Pizza Pizza Customer Service Calls

294 TOTAL
CALLS
00:55 AVG CALL
DURATION
3% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Pizza Pizza?

Product/ Service Question:

  • “Food complaint”
  • “Complaint”
  • “I wanna order a pizza”

Shipping and Delivery Question:

  • “Wrong order”
  • “Order not received”
  • “Incorrect item delivered”

Staff Question:

  • “Not happy with the service i received”
  • “Poor customer service”
  • “Poor order service”

Payments and Charges Question:

  • “Fraud on my account”
  • “Charged twice”
  • “Fraud”

Cards Question:

  • “My bank card is on hold and the machine keep messing with card and I never got a refund back”
  • “Gift card issue”
  • “Club 11 card”

Account Question:

  • “The bathroom door was not locked”
  • “Money taken out of my account”
  • “I have a credit on my account I need to know how to play it's my next order”

Request for Information Question:

  • “Order status”
  • “To place an order”
  • “Looking for my pizza”

Refund Question:

  • “Refund refusal food still mot ready after 40 mins. Just now starting to make panzerotti”
  • “Refund”

Website/ Application Question:

  • “Ordered on app was charged but the order isn't in my history so im not sure if the order was placed”
  • “App never works”
  • “Website”

Activation/ Cancellation Question:

  • “Trying to activate my fast card”
  • “I made an online order that was cancelled due to having no chicken and I did not get refunded”
  • “Order cancel”

Employment Question:

  • “Job openings call centre”

Return/ Replace Question:

  • “My order was wrong and told it would be replaced and never got anything”

Other Question:

  • “Claim for pizza”
  • “Locate a dine in branch”
  • “Order taking too long”

Compare Pizza Pizza Customer Service To

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Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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